Psst! Did you hear the dirty little rumour?
Spreading rapidly through marketing departments, leadership off-sites, and any workplace that’s recently held a “Future of AI” lunch-and-learn:
“We don’t need a website anymore, ’cause AI will do everything.”
Yes.
Of course.
Just as microwaves eradicated cooking, Spotify killed live music, and Crocs killed sex appeal.
But here we are:
Still cooking.
Still listening.
Still making questionable footwear decisions.
The rumoured demise of the website has been greatly exaggerated. BrightEdge reckons 53% of all website visits still begin with search, which means people are still finding brands the old-fashioned way, by looking for them. Yes, user behaviour is evolving. Yes, the internet is shifting toward dynamic, AI friendly content engines quietly rewriting how information works.
But from this completely reasonable observation, we’ve somehow leapt to the idea that AI, a tool that routinely confuses dolphins with motorcycles, is now qualified to be your brand guardian, storyteller, and full-time communications director.
Fascinating logic.
Deeply flawed.
Out here in the real world, your website remains the one marketing channel you actually own. Your brand is increasingly squatting on other people’s platforms like a digital backpacker sleeping on the floor of a hostel they didn’t pay for.
AI Is Impressive, But It’s Not Your Mum
Yes, AI can summarise you, explain you, attempt to articulate your “mission” (usually incorrectly), and hallucinate freely about your founding story, often inventing events so moving you’ll wish they were true.
The unglamorous truth is: AI can only guess what your brand is if you haven’t bothered to tell it.
And where do you tell it?
Hint: It’s not Instagram.
It’s not your annual “Our Culture Means So Much to Us” LinkedIn post.
It’s your website, that dusty digital tome of truth you haven’t updated, let’s face it, for a regrettably long time.
According to Edelman’s Trust Barometer, brand websites are the most-trusted source of information, ranking far above social media, advertising, influencers, and anything AI confidently blurts out.
HubSpot backs this up: 68% of buyers prefer learning about a business directly from its website, not from whatever your intern has managed to squeeze into a Reel.